Organizational operating systems create competitive advantages

“An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.” - Jack Welch

At the organizational level, it’s one thing to learn.

It’s quite another to convert learning into action - rapidly.

The former requires a culture of intellectual honesty.

The latter requires a culture of disciplined execution.

Either one can create an advantage for an organization.

But when you combine the two, you aren’t just adding one to the other. You are creating a multiplier.

More execution = more learning = more execution = more learning.

The delta between organizations that do this well, and those that don’t, grows exponentially.

We refer to systems that help organizations develop these disciplines as “operating systems,” or systems that are used to:

  • Define visions and values.

  • Align stakeholders and teams.

  • Develop goals and objectives.

  • Clarify activities to achieve them.

  • Build scoreboards and dashboards.

  • Cultivate processes for accountability.

We’ve helped clients build custom operating systems for their organization.

But many organizations have high performing systems they built on their own.

If you want to transform how your team executes with a DIY system, our favorite resources are:

The system you use is less important than how you use it.

It’s less about the framework, and more about the execution of it on a consistent basis.

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“Wisdom and maturity in action”

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A review of Scott Leese’s book, From Rep to Manager