When your car won’t start, you don’t look at the speedometer. You follow the diagnosis it provides: Check the engine. How do you address stuck sales?

Good sales reports tell you who’s working, who’s not, and what their results were. Great sales reports go one step further.

My management career started unexpectedly. With a move that could have, and in some cases would have, put me out of a job, I found myself with new responsibilities.