The 5 traits of great representatives that become great managers
What are the traits of great representatives that become great managers?
From my experience:
Enough range in communication styles to deliver the same message in different ways ensure it resonates with different people.
Empathetic enough to relate to others, but not so much they can’t deliver tough or direct messages when necessary.
Strong enough self leadership skills to prioritize time effectively to have maximum impact.
A curious, growth oriented mindset that lends itself to constantly learning, developing, and improving.
Ability to check their ego and lead the customer or the team in the way that gets the best results.