Newsletter Archive
The benefits of Start the Weeks Off Right
SWOR - Start the Week Off Right. The 2 important reasons of following this rule.
The importance of curiosity in improving sales performance
When someone's sales performance starts slipping, the first step isn't a performance plan. It's sincere curiosity.
Why listening to your sales team is good for business
Your sales team is an R&D channel, if you take advantage of everything they have to offer.
Personal feelings will always be present at work
Everyone is affected at work, by life. But expecting people to "check their feelings" is impractical.
Time & Money — two essential resources for a sales manager
Top producers get more money by default. But where do you invest your other resource?
Healthy sales culture is not a place for excuses
In a healthy sales culture, excuse making and tearing others down doesn't fly.
There is no such thing as self-made
Every time I hear “I'm self-made” - I shake my head. People who say that are self-made are probably not self-aware.
Maturity of communication & engagement — the foundation of a healthy sales culture
The best indication of a healthy sales culture isn't happiness. It's maturity of communication & engagement.
The best antidote for the 2 things that destroy a sales culture
Two things that destroy a sales culture more than any other are excuse making and gossip and rumour mills. Here is the best antidote for both of them.
Coaching as a big part of effective sales leadership
We’re better at identifying problems + solutions for others than we are for ourselves. And if you’re leading a sales team, this speaks to the importance of coaching.
Letting your mind play can let you generate great ideas
My best ideas come when I let my mind play. When I am 100% present, doing something fun. I know that. So, why can it be so hard to actually do it?
A good sales team has to be recognized for its work
A big part of leadership is sharing success. But many times it’s not even about sharing, it’s about giving it all away.
Who are you really innovating for?
I once observed a board meeting that went on for four hours without mentioning one pretty important thing: The Customer. What does this mean?
A close is only the beginning of a new relationship
We talk about the art of the close... when it's really the open of a new relationship.
Communication and candor goes a long way
Several years ago, in September, we were way behind our number. Come end of November, I was letting the team take the rest of the year off if they wanted.
The benefits of workshops and team exercises for a business
Want some really fun ways to drive more engagement & better presentations with your sales team? Run workshops with them (re)creating marketing tools, like building your business' story or defining the value proposition.
Delivering happiness to a client as the main goal
When you really care about what you do, getting a response like I did yesterday from a client never gets old.
Good sales culture requires high sales performance
In a great sales culture, there's no room for prima donnas. High sales performance doesn't tolerate such things.
Every person can’t solve every problem
"Don't bring problems without solutions." I used to subscribe to this mindset. Here's why I don't today.
Tough conversations help people improve
The foundation of sales leadership is coaching. And coaching is about communicating feedback to help someone improve.